Hi Product Hunt 👋 I’m Hiten. I’m so excited to share my new business FYI with you and start the journey to building a product that millions of people love.
Our goal is to solve your biggest problem with documents: Finding them.
FYI accomplishes that for you by letting you search and organize all your documents in one place. You’ll find your documents faster than any other way. It’ll save you time and even reduce your anxiety. You’ll always know where to go to find the document you need, right when you need it.
With today’s launch, we’re ready to spread FYI to more and more people. We’re eager to learn how to solve this problem in the best way possible. To be able to do that, we need your opinion.
Please take a look at FYI and tell us what you think, including your most critical feedback. Are you getting what we promise you with FYI? You can use our in-app Drift chat, @usefyi on Twitter or email me at email@example.com or @hnshah on Twitter.
We’re going to be iterating like crazy to make FYI better for you, every day.
Want to know how we approached building FYI? Make sure to read the comment below from my co-founder @marie_prokopets
@usefyi @hnshah @marie_prokopets All I can say is, if you folks are ever looking to raise funding from low-maintenance, low-value angel investors, I call first dibs, since we go *way* back.
Congrats on the launch.
@usefyi @marie_prokopets @dharmesh Always appreciate your support =)
😻What’s up Product Hunt! Hiten and I have an embarrassing secret… We failed at two products in the document space before we built FYI. That’s why we took such a deep research-first approach to FYI.
It took us tons of trial and error to find the problem FYI solves and build a product to solve it. We went H.A.M. on research.
Here’s exactly how we did research on the core areas of FYI to get to where we are today:
- For the homepage we ran tens of user tests on the copy to make sure we hit on the right value proposition and built features people cared about.
- In our customer interviews and surveys, we learned that people need quick access to their documents. A Chrome extension that opens in a new tab was the best way to give them that.
- We user tested the best onboarding experiences out there to learn how to build ours. Then we did even more user testing 👁️on our onboarding .
- We learned that speed of finding documents is key, so we made sure the user experience was fast ⚡. People had to find the documents they needed, right when they needed them.
- For pricing, we partnered with Price Intelligently to conduct surveys and learn what features to build, how much to charge 💸 and how to create our pricing page.
- In interviews and user tests, we learned how important security is to people. So we build FYI in a way that addressed concerns and we created a security page to explain what we do.
- We used Product Hunt Ship to find people to use FYI, get feedback 💖and iterate FYI, share information about FYI, and conduct surveys.
If you have questions about how we did research to build and iterate FYI, ask away! We ❤️ sharing how we build product, learn and iterate.
@marie_prokopets Hi Marie, thanks for the sharing of your research process.
I’m curious, what do you know now you wish you know earlier before you start your customer research process?
Also, what’s the most time consuming process in the research and how you accelerate that process?
Thanks in advance Marie!
@iqbal_rafi Good questions!
I wish we had realized how important this level of deep research was. We would have learned about the problem FYI solves much earlier and we wouldn't have had to fail at a few products to get here today :)
The most time consuming process is interviews - either doing customer development calls or transcribing and analyzing user test interviews. I haven't figured out a way to make it faster - but it pays back one hundred fold so it's totally worth it!
@iqbal_rafi @marie_prokopets Hey Marie, this research process would make a very nice blog article :). I'd be super interested to read more about it!
This is awesome @hnshah and @marie_prokopets !
A few friends and I built Pouch https://www.producthunt.com/posts/pouch-2 for a class project, attacking the all-too-common problem of "finding the right file."
I really like what you have built, and think it does a much better job over that same problem-area our group was excited about. This is a product that must exist! Nice job! :)
@marie_prokopets @jrdngonen Awesome! It's a big problem for sure! Here's the story of how we got to the problem and idea for FYI: https://medium.com/@hnshah/find-the-biggest-problem-worth-solving-with-these-three-product-rules-1481cd707b
Clever idea. I have always hated trying to share documents with different people who all have a different preference when it comes to document storage apps . Never really thought of bringing them all together into one app. So Thanks really solves a problem I always came across.
@duckdivesurvive =) please use FYI and let us know how we can make it even better!
Congrats @hnshah and @marie_prokopets! I have been following your journey since the beginning. I absolutely love how you guys have been working to get user insights and find the must have problem. @usefyi is the best solution I have seen in the market to finding documents.
@marie_prokopets @jiaqip thank you for the kind words and continual support =)
I have been a beta tester for a long time and I am a very happy customer. At the base level it is solving a complex problem. Is it perfect? No, but for a beta product it is as complete as you expect an early stage product can be. I have a lot of feature requests, but no complaints.
@om Thanks Om! We are ready for your feature requests 😺
Been testing this product for awhile now and cannot praise it enough. Saves so much time in such an elegant way.
@jtzou Thanks Jonathan! Appreciate having you as an early user!
So excited this is out and I can give it a try!
@amnashamimnyc Looking forward to hearing your feedback once you try FYI!
As someone who wears multiple hats across different companies, FYI has been a lifesaver. I no longer need to do the dreaded GDD (Google Drive Dance) multiple times per day to find the documents I need across different accounts. Also the new tab experience makes the product incredibly sticky (+ easy to use) as you see it dozens of times per day.
Overall: love the team's approach to rapidly iterating on the product and building a customer-centric business. It's been amazing to see it evolve through the Beta and I know they're just getting started.
Keep up the amazing work Hiten+Marie! :)
@eshoez Thanks for your early feedback Evan, it's been invaluable to us! We are so excited to become even more of a lifesaver for you as the months go on.
I'm totally hooked onto it. Have already gotten my business partner, my wife and my dad to start using it. Congrats on nailing it @hnshah and @marie_prokopets!
@hnshah @irhymeth We love hearing that you've already shared FYI with so many people! Please pass along any feedback :)
@hnshah @marie_prokopets I love sharing good products with everyone I can. So far the feedback has been only good. Can't wait to see what else you guys bring to FYI!
@hnshah @irhymeth 😺😺😺😺😺
At least the website works in landscape mode on iPhone! My only question @hnshah & @marie_prokopets is what makes @usefyi better than Google Drive & Evernote document search feature‽
@hnshah @usefyi @darnell Would love to have you try FYI for yourself and let us know. Early users have told us that they're able to find Google Drive documents easier and faster with FYI. We don't yet have Evernote as an app, we're working on it!
Been using this for a good month now and have been loving it. So much green space for Hiten and Marie to take the product and excited to see how it evolves.
@kg7ftw Love hearing your feedback Kenny! We can't wait to be even more helpful and valuable to you.
How does this compare to Greplin which was bought back in the day?
@frank_denbow FYI is not just search. Sign up and check it out ;)
I just signed up: the user onboarding is just ... perfect. Simple, fast, friendly.
Fragmented knowledge across different services is a huge problem, and FYI is so brilliant it makes it look like a simple one.
The bonus is that @hnshah and @marie_prokopets have been very transparent and shared every single step of the product building process in the ProductHabits newsletter. Thanks a lot for that, and keep inspiring us!
@hnshah @chevreuil thanks so much for this feedback! We're eager to keep iterating FYI to make it even better for you :) so please share any and all feedback. We've had such a fun time sharing our journey, let us know if there's anything else you want to hear that we haven't shared yet :)
It’s a bit difficult to explain.
At first, I didn’t like how this took my “new tab” over in Chrome.
Now, I think that’s a must. Part of the value of FYI is in its presence when you open new tabs and to allow you to peek easily at recently updated documents in your world In a “timeline“ style view. docs are grouped logIcallt by day In reverse chronological order by date updated. This tends to allow you quick access to frequently accessed documents.
Most notably, when you click on a document, it opens the version you already have open (as opposed to opening a second instance of the same document). Those of us who tend to have dozens of tabs open know this battle. It's a great feature that i hadn't expected, that solves a real problem (that until now had remained an unconscious frustration). Memory, battery, and performance will all be improved by having less Chrome tabs running GSuite.
The prominence of people associated with the documents alongside their picture is a great addition and does a much better job than the tools themselves at identifying who you are collaborating with on each document.
I haven't dived much into the rest of the feature suite yet, but what I can tell after a solid week of use is that I have been pleasantly surprised at how this fits into my day, and I don't want it to go away.
I don't think any one of the descriptions quite do this thing justice. The same way Evernote was when it was indispensable back in the day, the true value is when you have been using it for a while and you are able to find something fast. Being a product that one needs to experience to get the most out of, my recommendation is that you give it a try for a week and then see how you feel.
@handythinks Thanks so much for being an early user - and for this super helpful comment.
We love that having FYI as your new tab is helpful to you. And that you're finding documents opening in the tabs they are already in helpful. Your comment is exactly why we built FYI, to become indispensable to our customers because we make their lives easier.
Please don't hesitate to let us know how we can make FYI fit into your day in better ways than it does today.
@handythinks *love* your story and we are so very grateful that you stuck it out during our early access period =)
Got early access yesterday and loving it ever since. The onboarding was seamless and the core problem is relevant to me since I do have docs spread out in Dropbox, G Drive and Slack. Honestly, it is not a must-have problem for me but I bet with enough attempts to finding docs this way, it will easily become a habit for me to prefer this "convenient" option. (s/o to #ProductHabits) Kudos @hnshah @marie_prokopets. Building a product is a lot of hard work!
@hnshah @thisiskp_ Thanks for the feedback! Let us know how we can help make FYI a habit for you :)
Congrats Hiten! Thanks so much for sharing your journey with us.
@michaelfolling 🙏 🙏
It's heartening that Hiten and Marie are working on this problem. It's shocking to me how un-helpful Google Drive is, much less the wider ecosystem of docs we all have across platforms. This is a novel, compelling approach to the issue.
I personally haven't gotten over the new-tab real estate claim, so I'd love an app or web instance immensely, but all in all super excited by the product. Well done!
@dshan Thanks for the feedback Derek. We've heard from people that after trying the FYI new-tab for a few days they don't want to go back :) If you're open to signing up and giving it a shot, we'd love to see if FYI can change your mind.
Was looking forward for this one. Love the tags feature, will definitely be using this to organise our processes.
@shadihalloun Awesome! Super happy to hear that you like tags. Please let us know how we can make it ever better for you :)
Hi saw the tweet on how you build this, great read. I have question on budget and finance, I am struggling to get in front of VC or investor