iubenda for GDPR - Product Stars
Best products of June 2018

iubenda for GDPR

Finally an easy, all-in-one solution to comply with the GDPR

Upvotes 1,175 PH Page >
Jonno Riekwel
Hunter
iubenda has been around for a while and solves a lot issues that website owners have. With iubenda you don't need to hire a lawyer just to see if you comply with all the privacy rules. This is great.
Andrea Giannangelo
Maker
Hello Hunters! We started iubenda with the vision to provide any website or app owner with easily accessible attorney-level compliance solutions at a price only software can provide. In the beginning it was a privacy policy generator (four years ago on Product Hunt https://www.producthunt.com/posts/iubenda), today we're launching our 360° solution to comply with the GDPR. It helps you to easily make your organization GDPR compliant by generating a self-updating privacy and cookie policy for your site and app, by implementing a cookie notice with prior blocking, by recording proof of consent via the Consent Solution API and by documenting your data processing activity with iubenda's Internal Privacy Management solution. After years of iterating, we've now earned the loyalty of over 40,000 customers and we're eager to hear the feedback of the PH community. What would you add? What do you like? How can we improve and serve customers better? Have a question on the GDPR? Go ahead! ^_^
Valerio Novelli
@facens Grande Andrea, to the next step 💪🏻
Andrea Giannangelo
Maker
@valerio_n ❤️
Niesha ✌️& ❤️
@facens Just saying hi!!
Andrea Giannangelo
Maker
@nikenn 👋
Tin Hang Liu
@facens clap clap clap
Pierquinto
Finally a real solution to GDPR panic attacks! No lawyer needed :D
ALEX VON EFF
Great product by a team that is really listening to their users!
Andrea Giannangelo
Maker
@voneff We love your love ❤️
Miki Nacucchi
Thanks guys for making this mess so simple 👏🙏
Simon Schmid
Maker
@mikinacucchi happy to help :)
Ali Siam
Been using iubenda for over 3 years now, never been disappointed! I recommend it to all my clients.
Andrea Giannangelo
Maker
@ali_siam Hi Ali, we're a bootstrapped company and feedback like yours is what keeps us going and pushing! Thank you 🙇
Giovanni Alemanno
Hi Andrea, I have seen that it is now possible to implement the consent solution only through API via HTTP, or through our Javascript library. When do you launch a graphical interface to trace the registered consents for people that not have technical skills to implement the API in their websites?
Andrea Giannangelo
Maker
@giovannialemans Thanks for the question! Today: In addition to writing to the API, you can use the /subjects endpoint to read the latest consent and preferences for each subject Within days: a method for listing consents from the API Within a few weeks: a dashboard for managing/displaying consents from the interface
Giovanni Alemanno
@facens Thanks for your answer The dashboard that you will release in a few weeks, will be easy to use and integrate into websites as the privacy policy and cookie policy without having special technical skills? I mean maybe selecting the elements to trace in the dashboard --> save --> and inserting a script on the website? And after that we can see the registered consents in the dashboard? Many Thanks
Andrea Giannangelo
Maker
@giovannialemans Implementing the API will still require a little bit of technical work, but if you have some specific ideas on how it could be made a little simpler, please let us know. The JS library already goes in that direction, but we're eager for feedback on how it could be made better!
Giovanni Alemanno
@facens yes if it were simple to implement as the cookie policy and the privacy policy (as described above) would be ideal even for those who are not too technically qualified. Will you create webinars in which you will explain how to implement the API or a simple guide as it is in the current state? Thanks again!!
Andrea Giannangelo
Maker
@giovannialemans Webinars: absolutely yes! We're also creating a video guide which will be up soon. As of the general feedback on making things simpler, it's not as easy as the Privacy and Cookie Policy, but we're going to do our best!
Giovanni Alemanno
@facens Great...Thanks!!
Eug
Amazing product that solves all the problems linked to the GDPR regulation!
Jarrod Fath
At Swite.com, we've been using Iubenda for over three years, since our founding. It really helped us as a start-up, having to dedicate fewer resources to the legal issues in the early days when we were working on the product. It was quick and easy to modify as we grew and added other services. Iubenda's webinars and and emails leading up to GDPR have been really helpful and I'm happy that my privacy policy is still up to date, despite all the changes brought on by GDPR.
Andrea Giannangelo
Maker
@jarrodfath Being in your same situation almost 10 years ago is what made me start iubenda. Knowing that we're helping other founders focus on their own projects, by taking some hassles away, is our greatest source of motivation. Thank you Jarrod!
Angelo Sorbello
Had so many friends asking me if I knew an easy way to check if they were GDPR-compliant. Finally, a go-to way to check this out quickly. Great team and fantastic execution
Alice Marmieri
Finally a clear and easy solution for GDPR. I love you guys!!!
Andrea Giannangelo
Maker
@alice_marmieri 🤟
Matthew Pritchard
@alice_marmieri Totally agree! I wish this was available earlier in our GDPR journey, would have saved us many hours!!! (Perhaps I just wasn't aware it was available earlier!)
Marlon Wayne
As a very early user of iubenda, I can say in full confidence that the Impulse team trusts them to provide us with legally compliant service agreements. The addition of GDPR gives me further confidence that they will continue to make it easy for us to focus on building the product when new legal hurdles arise.
Andrea Giannangelo
Maker
@m_rlons We've got you covered 👊
Evident
Excellent service. One feature request: Enable direct embedding of the human-readable version of a privacy policy, so that websites can use that "full-featured" version of the privacy policy without having to load in anything from a third-party site/iframe.
Simon Schmid
Maker
@evidentsearch the embedding option already inlcudes the policy summary on top of the full policy if you click "Simplified privacy policy". Is that what you were looking for by any chance?
Andrea Giannangelo
Maker
@evidentsearch Thanks for the feedback. One of the next projects we have is to redesign the human-readable version to make it more awesome, so your comment is precious. What other improvement would you like us to make on this side?
Evident
@s2imon Basically that, but without the page having to call anything from iubenda in order to fully render.
Evident
@facens What I'm looking for is something that loads without making the user's browser load anything from iubenda (or any other site or CDN). So probably what I'd like is what the API offers, without having to do that custom coding. Maybe it's against your model, but I'd love the full chunk of HTML and CSS that I can copy and paste into my site. I know this would put the burden on me to update it whenever the privacy policy itself updates, but I'd be willing to do that for the page load speed improvement.
Marco Gregorin
Great Product! Definitely the best partner for freelancers, startups, small businesses or just anyone running an online business. I've been using Iubenda since 2014 and created many privacy policies, cookie policies and cookie banners in just a few clicks. And now they finally came out with a GDPR solution. Their consent solution API seems to be the perfect tool to use to manage the GDPR situation. I strongly suggest Iubenda!
Andrea Giannangelo
Maker
@marcogregorin Thank you Marco! 🙇
Romi Walker
Feature Request: We are in Canada and as part of our compliance requirements for PIPEDA and CASL the burden of proof for opt-in is on the data holder. What this amounts to is that we need to keep records of when opt-in occurred. It would save us a lot of work if iUBENDA kept a version history, so that we could tie time and date of opt-in with policy version.
Andrea Giannangelo
Maker
@romi_walker Hi Romi, this is actually already a feature of the Consent Solution (www.iubenda.com/en/consent-solution), that we are adding to the documentation by the time we finish testing it. We'll definitely send a notification to anyone who has purchased the solution, or check the documentation for the Consent Solution in a few days if you don't want to purchase in advance. The way we've designed it is the following: - You'll have a /legal_notices endpoint in the API that allows you to load new versions of your legal documents, set an identifier (privacy_policy, terms, etc) and get a version in the callback - We will do this automatically for the iubenda privacy/cookie policy each time the documents are updated from our dashboard - When saving a consent action, you have available the legal_notices {} property, and for each legal document the user has been presented with you can specify its identifier and version, using "latest" if we should just use whatever version is the latest at the time What do you think? Also, some more info about the specific requirements that apply to you would help us tweak the whole solution better, so don't hesitate! :)
Fabian Weiss
Pretty neat. Saved us a lot of headaches.
CULT OF NET
Number one solution for GDPR. That’s it!
Vlad Korobov
Hi guys @s2imon and @facens could you clarify difference between Consent Solution and Cookie Solution? I see you have black banner on your website and I like the way you handle that any move on the website is auto acception – but is that Consent we need to store marketing tools cookies and accept contact forms? I understand the mechanic behind complex services (personal cabinets and etc) but the most websites are simply about marketing data and contact forms. What do you think about tps://www.cookiebot.com/ widget with multiple buttons? Do we really need that? https://cookieconsent.insites.com/demos/ seems like the most elegant solution but require extra moves to turn on or off GTM tags after OK clicked. From your point of view we can Turn ON everything by default and output the popup? Please clarify all that mess.
Andrea Giannangelo
Maker
@vladkorobov Thanks for your questions, I'll try to tackle all of your points: # On how to collect consent for cookies Consent to cookies must be informed and based on an explicit affirmative action; subject to the local authority, these actions may include continued browsing, clicking, scrolling the page or some method that requires the user to actively proceed. In all EU countries there was debate with the authorities around how to actually enable businesses, especially online publishers, to be compliant with the Cookie Law without losing big chunks of revenues and thus putting jobs in danger. This is why most national authorities have been open to ways of collecting cookie consent other than an "accept" button, like continued browsing, as long as the cookie notice is sufficiently big that it's not possible for the user not to notice it. Differently from the GDPR, we don't have a single Cookie Law for the whole of Europe, but in our experience we've never received a complaint from the authorities on this specific point, out of the hundreds of thousands of websites that use our solution. That said, the iubenda Cookie Solution (www.iubenda.com/en/cookie-solution) allows you to have users accept cookies only when clicking an accept button, but don't forget that this may have an impact on your business, and that the law does give you some room for alternative. This article goes more in depth: https://www.iubenda.com/en/help/5525-cookies-and-eu-data-law-gdpr-requirements # On multiple buttons for granular cookie consent We've collected here (https://www.iubenda.com/en/help/6282-legal-sources-third-party-cookie-names-opt-out-requirements) all of the legal references on why this is not strictly necessary. Many customers would like this feature, despite the extra burden it adds in terms of implementation, so we've added them to the next months' roadmap. # On Cookie Solution vs Consent Solution While the Cookie Solution responds to the ePrivacy law requirements, the Consent Solution (www.iubenda.com/en/consent-solution) is all about storing proof of consent in contexts like forms, email opt-ins etc, as required by the GDPR. As of Cookie Law and storing consent, we explain here (https://www.iubenda.com/en/help/5525-cookies-and-eu-data-law-gdpr-requirements -> under "Proof of consent vs Records of consent") our take on why our solution is compliant without taking any extra steps.
Vlad Korobov
@facens thank you for detailed answer, so what about the case when person willing to close the website – but we already save marketing cookies, what our actions here? How this situation is supposed to be handled?
Andrea Giannangelo
Maker
@vladkorobov Before the consent has been provided, you always have to block the scripts that install cookie, so that the user has a chance to leave without being tracked. We explain more on the topic here: https://www.iubenda.com/en/help/1229-cookie-law-solution-preventing-code-execution-that-could-install-cookies
Vlad Korobov
@facens thank you for detailed scripts and GTM tutorial https://www.iubenda.com/en/help/1235-how-to-use-google-tag-manager-to-simplify-the-adoption-of-cookie-law-requirements. From what I see so far iubenda for GDPR is the best solution with appropriate pricing
Andrea Giannangelo
Maker
@vladkorobov 🙇 Let us know if you have feedback on that specific guide, as it's been getting some changes and we would appreciate any feedback on whether the procedure is optimal or could be improved
Vlad Korobov
@facens What is the best place to send a feedback, have some questions in our case.
Andrea Giannangelo
Maker
@vladkorobov DM us on twitter at @iubenda (www.twitter.com/iubenda)!
Marco Brindo Alama
your GDPR tutorial are awesome! Thank you guys!
Federico Schiano di Pepe
I'm Iubenda customer since 2013! No doubt that Iubenda is the best solution on the market, a simple idea with an incredible execution. Thanks for saving me thousands of $$$ in lawyer fees for privacy policies 💪
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