It's often said that every social network eventually adds messaging... 😉
This is one of the most commonly requested features over the years, as we've seen people in the Product Hunt community often sharing emails in the comments to move a conversation to someplace private. We've been beta testing this for about a month while @vesln has been adding features and improvements based on everyone's feedback (thanks!).
You can chat with people private 1-on-1 or in a group. You can also start a public group chat, which we hope will be particularly useful for makers to create a super lightweight chat room to gather feedback and build community with their audience.
Please share your feedback here or hit the "Message" link below this comment to start chatting with me privately. 😊
P.S. Chat isn't available in the mobile app just yet!
@vesln @rrhoover woot woot! 🙌 Congrats on the launch Ryan and PH team!
- What where the main reasons / triggers that made want to build a chat?
- Does it have any unique features that other chats don't have?
- What's your chat stack? I see GraphQL queries… any off the shelf 3rd party solutions running behind the scenes? Or did you guys develop everything from scratch?
@ksaitor good Q's!
There are a couple reasons why we built this now:
1. Product Hunt has matured as a community and "social network" of sorts. We want to double down on this and give people more opportunities to connect and collaborate. Chat is key for this.
2. We're working on some other big projects that will benefit from Chat. Here's one of them, currently in private beta. 😉
As for the technical implementation, I'll let @vesln chime in.
@vesln @rrhoover if I could upvote this hunt twice, I would. I've already connected with a fellow dev to work on combining forces on similarly inspired products we've built. Product Hunt has officially become a collaboration platform.
@rueter LOVE hearing that!
@vesln @rrhoover I'm so glad to finally see this implemented. Probably the one PH feature I've wanted since I first got into a conversation with someone else here on a product page.
@rrhoover so how messages delivered to the user? Only internal notifications or there is a email notification by default?
@vesln @rrhoover Ooo... I can totally see this organically grows when people start posting public chatting groups everywhere for their incoming products: https://www.producthunt.com/chats/zenjournal
See what I did there? Growth hacked...
@vesln @rrhoover Hello, I'm currently working on a mobile app for product hunt and curious will you add chat to your public API?
Finally! Feel a BIT sorry for all the important folks on the platform though. Get ready to get spammed!
@itsthisjustin looks like you can control who messages you in settings 👇
@itsthisjustin much-needed feature for sure.
Re: your concern around spam, about half of the development work went into anti-harassment/spam and user privacy controls. As I shared in the blog post announcement, we invested in tooling to give users the ability to:
1. Report chats. If someone is sending unwanted messages, reporting will notify our team and close the chat.
2. Adjust Chat settings. In your settings, choose whether you’re open to messages from everyone, only people your follow, or nobody.
3. Manage inboxes. You’ll find an “other” inbox, similar to what Facebook Messenger and other communication apps provide, to filter potentially unwanted chats.
We also have many throttles and checks behind-the-scenes to automatically detect and prevent potential abuse. Would love feedback/ideas on this topic, especially once you have more time to play around with it. 😊
@rrhoover You rock. Always awesome to see a team building user first features and thinking about the long term with a major release like this. You're killing it. Can't wait to see how this shifts PH into a more central hub of conversation.
Fantastic update! 🔥🔥🔥
some serious competition for 🚧WIP.chat
@marckohlbrugge @ksaitor Nice didn't know that's a thing. I can totally see ProductHunt taking it to the next level, because it really knows how to build and maintain a community.
@marckohlbrugge's telegram group is pretty rad 💯
@ksaitor It will be interesting to see PH Chat develop for sure. That said, I do believe WIP is different in a major way in that it focuses on the work. There's room for offtopic chit-chat as well, but the focus is on sharing what we're working on, while we're working on it. This has been very effective as it focuses the conversation.
I've started and participated in a bunch of different startup/maker-type chat groups and what you see keep happening is that it attracts the least productive people as all the productive makers are actually away from the chat, getting work done. With WIP we flip that around by sharing the progress you're making.
Where I see more potential for PH Chat is getting feedback from beta testers. This is an area I've been exploring with BetaList for a long time, but I haven't been able to find a great solution yet. A chat group might work if the beta testers are committed enough and/or the barrier-to-entry is low enough.
Scary release Ryan, here I can already feel that now is the time where there's gonna be a rain of DMs from unknown users, after leaving a positive (or negative) comment on their competitor/own/friend of a friend's product. monkaS
@orliesaurus valid concern! We spent a lot of time thinking through this and implementing tooling to curb abuse and spam. I shared more details in an earlier comment here.
Great addition to PH, Ryan. Chat brings a more devoted sense of community to the network. Interacting with a creator/founder by commenting on their product/feature page is one thing, but the ability to connect with them 1-on-1 is super valuable. Also, love the idea of being able to form a public chat group around a new product or feature launch. Instead of posting your thoughts into the ether, you now have a forum to be more conversational about it. Two digital thumbs up.
@dave_poly two pray hands! 🙏🏼🙏🏼
So happy to see Product Hunt Chat live today, congrats on launching Product Hunt team 👏
With private convs, private and public groups, everyone can find his use of Chat 👍
What I appreciate is the fact that you took the time to implement anti-harassment and reporting tools even if it means to delay the launch 🙏
I am old enough on PH to remember the Direct Messaging feature from back in 2015 :D
I have one question, Is the cat lovers a public group? 😸
@mrcalexandre Haha, thanks, Alexandre.
I think the Cat Lovers chat is private. Sshhhhhh. 😊
- "Only Makers can message me"
cc @rrhoover @vesln
@rrhoover @vesln @ksaitor Great idea!
I love to see how the Makers space is evolving 😻
Sharing Goals in the community has been extremely helpful for me during the last months. I got a lot of feedback, new ideas and recommendations, as well as found people sharing similar interests or working on the same challenges as I do, so chat feels like a very necessary next step to facilitate more collaboration. 🙌🏻
I feel like we would see more and more stories like 'I've met my co-founder on Product Hunt' very soon. 😸
And yes, can't wait for mobile version!
Joko Frank Octo
Great one :)
Nice! Really fast. Any plans for an iOS version?
Such a cool update 🙌Congrats on the launch @rrhoover @vesln and PH team!
Can't wait to test it for real on an upcoming side project.
Mobile! Mobile! Mobile! (In best Belushi voice)
Once I have had a thought about to build the producthunt messenger as a chrome extension if PH allows APIs support, Ha ha.
✎ Andrew Warner
@rrhoover this will save me time hunting people down on Twitter or email.
Will you add Stories?
@andrewwarner haha, sort of. Stay tuned. We have something coming soon. :)
Cute design. Couldn't find any public chat rooms.
@stewartjarod currently these are created by Ship subscribers so you'd need to be invited by a creator. We intentionally haven't focused on making public chats discoverable (yet).