Groove - Product Stars
Best products of August 2018


Simple online help desk

Upvotes 93 PH Page >
Ryan Hoover
Groove has been doing a kickass job content marketing in a relatively short period of time. Their branding/presentation of content is also very well done.
Ben Yoskovitz
They've taken a page from "the Buffer book" on transparency, and they're sharing some awesome stuff. Alex at Groove is doing a great job with it--not only is the content great, but it's cool to see him share results as well, in terms of how it's driving his business. I've gotta believe the investment is significant though both in terms of physical effort and transparency, so it's interesting to watch it all play out.
Try Groove For Free

More than 6,000 businesses use Groove to manage their customer support.

The best ticketing system for teams.

Collaborate on all your customer emails, social media posts, live chats and calls together in one helpdesk.

Totally Customizable Enhance your Groove help desk with free add-ons like the Knowledge Base and Support Widget, or choose from valuable third-party integrations. Read more

Deliver 24/7 support with a Knowledge Base.

And watch support requests dwindle as your customers help themselves.

A breath of fresh air for customer support

A help desk on every page of your site (or app)

Our support widget lets your customers get help when they need it most.

We’ve partnered with Olark for live chat.

We spent a long time looking for the very best live chat software to integrate with Groove. We’re proud to say that we’ve found it in Olark, and more than 10,000 businesses agree. Our partnership with Olark adds live chat seamlessly into your Groove support widget.

Allan loves Groove. Here’s why…

We’ve tried everything, from Gmail on up to the enterprise level products. Nothing felt right until we found Groove.

Allan Branch of Less Accounting

6,000 teams trust Groove to help them manage online customer support.

Everything You Need Groove gives you everything you need for delivering 24/7 self-service support or making it easy for customers to contact you online, anytime.

Third-Party Integrations Enhance your help desk with free integrations to awesome apps like Slack, HipChat, Zapier and more.

How Groove Compares See how we stack up against Zendesk, Desk, Freshdesk and a regular email inbox.